Terms of Service

SMS program description

Humanology, LLC operates a text messaging program for prospective clients, clients, vendors, and business partners. Messages relate to conversations and engagements you have with us, including:

• Appointment and meeting confirmations, reminders, and schedule changes.
• Engagement, project, and account notifications.
• Customer-care replies to questions you send us.
• Time-sensitive updates about work we are doing for you.

We do not send marketing blasts, and we do not send messages on behalf of any other company. Messages are sent from a registered 10-digit business phone number.

Consent and opt-in method

We only text people who have given us express permission. You can opt in in one of two ways:

• By phone. During a call with Humanology, we will ask whether you would like to receive text messages from Humanology, LLC, and read you the disclosure: message frequency varies, message and data rates may apply, reply HELP for help, and reply STOP to opt out. We text you only if you say yes, and we record the date and time of your consent.
• On our web form. On our contact page, you can enter your mobile number and check an optional box agreeing to receive text messages from Humanology, LLC. The box is never pre-checked.

Consent to receive text messages is not a condition of purchasing any product or service from Humanology. By opting in, you confirm that you are the account holder for the mobile number you provide, or that you have the account holder’s permission, and that you are at least 18 years old.

STOP / CANCEL / UNSUBSCRIBE / QUIT / END

You can cancel text messages at any time. Reply STOP to any message from Humanology. We also honor CANCEL, UNSUBSCRIBE, QUIT, END, and STOPALL, in any combination of upper and lower case.

After you opt out, we will send one final message confirming that you have been unsubscribed. You will not receive any more text messages from us on that number unless you opt in again. You can also opt out by emailing support@humanology.ai or telling us on a call.

HELP

Reply HELP to any message for assistance. You will receive a reply with our contact information. You can also reach us at support@humanology.ai or 615-622-0004.

Message frequency varies

Message frequency varies based on your conversations and engagement with Humanology. Most subscribers receive between 2 and 8 messages per month, and more only when you are actively messaging with us or have a scheduled engagement.

Msg & data rates may apply

Message and data rates may apply for any messages sent to you from us and to us from you. Humanology does not charge for text messages, but your mobile carrier may, depending on your plan. Contact your carrier with questions about your plan.

Re-opt-in

If you opted out and want to receive messages again, reply START or UNSTOP to our number, or opt in again by phone or on our contact form. We will send a new confirmation message when you rejoin.

Carrier not liable for delayed or undelivered messages

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device, and coverage, and is not guaranteed. The program is supported on major US carriers, including AT&T, T-Mobile, and Verizon.

Privacy

Your use of the SMS program and this website is also governed by our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Use of this website

You may use this website for lawful purposes only. All content on this site, including text, graphics, logos, and the Humanology name, is owned by Humanology, LLC or used with permission, and may not be copied or reused without our written consent.

Information on this site is general in nature and is not professional, legal, or technical advice for your specific situation. Services are provided only under a separate written agreement, which controls if it conflicts with these terms.

Disclaimers and limitation of liability

This website and the SMS program are provided “as is” without warranties of any kind. To the fullest extent the law allows, Humanology is not liable for any indirect, incidental, or consequential damages arising from your use of this website or the SMS program, or from any delayed or undelivered message.

Changes and governing law

We may update these terms from time to time and will change the “Last updated” date when we do. If we make a material change to the SMS program, we will notify subscribers. These terms are governed by the laws of the State of Tennessee, and any dispute will be handled in the state or federal courts located in Davidson County, Tennessee.

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